Joining the Walk-In Queue and Booking Appointment

On WOTM, tap on 'Find Admin Services'

Tap on the walk-in queue card

Select the items you're collecting or enquiring

You will receive a queue ticket

On WOTM, tap on 'Find Admin Services'

Tap on the book appointment card

Select the items you're collecting or enquiring

Select the date and time you're planning to visit

You will receive an appointment ticket

Please arrive 5-10 minutes before your appointment to avoid missing your turn