Collecting a Parcel from the Parcel Locker

What Are Parcel Lockers?

Parcel lockers at the One Service Centre are self-service lockers, accessible 24/7 and unmanned. They allow Admin Services to deliver parcels to staff conveniently, so you can collect them at any time.

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How to Collect a Parcel?

This applies only to staff who have received a parcel delivery notification email from Admin Services.

1

On WOTM, tap on 'Find Admin Services'

2

Tap on the parcel collection card

3

Locate the locker number stated in your email

4

Scan the QR Code Label on the locker

5

Enter your LTA email address for verification

6

Unlock the locker with the 4-digit pin revealed to you

7

Once you've retrieved your parcel, tap on 'Confirm Collection'

8

Close and lock the locker before you leave

You can lock it with a random pin.

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Encountered an Issue?

If you've encountered any issues regarding your parcel collection, you may submit a report to Admin Services directly on WOTM.

On the locker-pin page, tap on 'Report an Issue' and follow the instructions on the screen. Admin Services will be notified.